Privacy Policy
Privacy Policy
Effective Date: July 29, 2026
At Isarene Home Care Services, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Full Name
- Email Address
- Phone Number
- Home Address
- Service Requests
- Employment Application Information
- Any information submitted through our contact forms
We may also automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visit
- Cookies and Usage Data
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and service requests
- Schedule consultations and home care services
- Improve our website and customer experience
- Communicate important updates
- Process employment applications
- Maintain security and prevent fraud
- Comply with applicable legal requirements
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings, although some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary with:
- Trusted service providers assisting our business
- Healthcare professionals involved in your care (when authorized)
- Government authorities when required by law
- Legal representatives as required to protect our rights
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
Healthcare Information
If you become a client of Isarene Home Care Services, any health-related information collected during the provision of services will be handled in accordance with applicable federal and state privacy laws and our internal confidentiality policies.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for certain communications
- Request additional information regarding our privacy practices
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.
Isarene Home Care Services
Tewksbury, Massachusetts
Email: